This book changed how we understand the relationship between citizens and their government

What do citizens do when they are dissatisfied with governments and other institutions? This is the subject of "Exit, Voice, and Loyalty," a seminal work of social science by Albert O. Hirschman, which proved to be a seminal influence on Professor Liz McKenna's work as a sociologist. On this episode of "Faculty Focus," Professor McKenna discusses the importance of Hirschman's book. --------------- About Harvard Kennedy School: The John F. Kennedy School of Government at Harvard University is a graduate and professional school that brings together students, scholars, and practitioners who combine thought and action to make the world a better place. Our mission is to improve public policy and public leadership across the United States and around the world so that people can lead safer, freer, and more prosperous lives. Harvard Kennedy School teaches current and future leaders the skills they need to effectively advance the public purpose in the public, nonprofit, and private sectors. Our renowned faculty and trailblazing research centers pioneer bold new ideas. And as the most international school at Harvard, we convene global leaders in the Forum, host visiting experts in the classroom, and attract a diverse community of faculty, students, and staff.