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Navigating the trust challenges of AI

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UQ Business School
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Published on 23 Feb 2023 / In People & Blogs

Our engaging panel of UQ and industry experts discuss how organisations can navigate the trust challenges associated with Al based on insights from a new UQ global study of over 17,000 people in 17 countries. Discover more about the UQ Trust, Ethics and Governance Alliance and read the full report: https://business.uq.edu.au/research/research-hubs/trust-ethics-and-governance-alliance Read the Achieving Trustworthy AI: A Model for Trustworthy Artificial Intelligence report mentioned by James Mabbott: https://kpmg.com/au/en/home/insights/2020/11/trustworthy-ai.html 00:00 - Welcome from Dr Cailtin Curtis 01:58 - Welcome from Alison Kitchen 06:57 - Trust in Artificial Intelligence report findings 18:40 - Panel discussion question: Where do organisations start on the journey to ensure that their use of AI engenders trust? 29:35 - Panel discussion question: The challenges of incorporating AI tools like ChatGPT 41:59 - Panel discussion question: How do people know if they are interacting with AI? 46:53 - Panel discussion question: Who is held responsible when a mistake is made by AI? 51:18 - Panel discussion question: How do we build in safeguards for responsible AI, while also building excitement about it's potential? 53:38 - Panel discussion question: How do organisations manage the speed-to-market [of AI tools], while also doing it in a way that builds trust? 57:37 - Closing remarks from Dr Cailtin Curtis

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