The Importance of Integrating Your Contact Centre With Other Technologies

UC Today's Tom Wright hosts Mackenzie Wilcox, Enterprise Sales Executive at ComputerTalk. In this session we discuss the following: 1) The options businesses have to bring Teams to the contact centre 2) The tools businesses need as they update their contact centres 3) Why businesses need to integrate their contact centre with other solutions such as CRM If you're looking for more information on this topic visit https://https://www.computer-talk.com/ Hosted by Tom Wright at UC Today News - Unified Communications & Collaboration Tech News #MicrosoftTeams #Contact Centre #omnichannel Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com